PRIVACY POLICY FOR PALMWINE ICECREAM E-COMMERCE

Effective Date: NOV 1st, 2023

At PALMWINE IceCREAM, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and make purchases from our e-commerce store.

1. Information We Collect

a. Personal Information: When you make a purchase on our website, we collect personal information, including your name, shipping address, billing address, email address, and phone number.

b. Payment Information: We collect payment details, including credit card information, for processing your orders. These details are securely processed through trusted payment gateways.

c. Browsing Information: We may collect non-personal information, such as your IP address, browser type, and device information, to improve the user experience and for analytical purposes.

2. How We Use Your Information

a. Order Fulfillment: We use your personal information to process and fulfill your orders, communicate with you about your purchases, and provide customer support.

b. Marketing: With your consent, we may use your email address to send you promotional offers, newsletters, and information about our products. You can opt out of these communications at any time.

c. Improving our Services: We may use non-personal information to enhance the functionality and performance of our website and to better understand customer preferences and behavior.

3. Data Security

We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our payment processing partners also follow industry-standard security protocols.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers (e.g., shipping companies) to fulfill your orders. We may also share your data when required by law or to protect our rights, safety, or property.

5. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device. You can manage or disable cookies in your browser settings, but this may affect your browsing experience.

6. Your Rights

You have the right to access, correct, or delete your personal information. You can also request that we stop using your information for marketing purposes by contacting us.

7. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review the privacy policies of those websites before providing any personal information.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or maintain personal information from children.

9. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. Please review this policy periodically to stay informed of any updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

store@palmwineicecream.com